Welcome!

We understand that small business owners sometimes need extra help figuring out which CPSC safety requirements apply to their products. While there is no "one size fits all" checklist of safety requirements, we have highlighted valuable resources below that can help both new and experienced small businesses learn more about CPSC’s safety requirements.

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About the Small Business Ombudsman 

The Small Business Ombudsman’s principal mission is to guide small businesses through CPSC’s complex regulatory landscape, to help them bring their products into compliance, and to resolve procedural issues with the agency.

Additional Small Business Resources

Small Business Education Videos

CPSC Webinar: Children’s Toy Overview

May 10, 2018
A presentation by the CPSC's Small Business Ombudsman on the labeling, testing, and certification requirements on children's toys, including ASTM F963-17.
CPSC Small Business Office Webinar Series: Toy Standard Update (ASTM F963-16)

April 14, 2017
This webinar was conducted by the CPSC Small Business Ombudsman, Shelby Mathis, to cover changing toy testing requirements. Through examination of Frankytoy, a hybrid animated toy comprised of several common toy components, attendees learn federal toy labeling and testing requirements along with applicable parts of the new toy standard, ASTM F963-16.
Public Webinar with eFiling Alpha Pilot Interested Stakeholders

October 01, 2015
Public webinar with eFiling Alpha Pilot interested stakeholders and trade partners to provide a demonstration of the CPSC Product Data Registry that will be deployed for use as a part of the CPSC eFiling Alpha Pilot.
TRANSLATION: The CPSC Compliance Guide March 25, 2010

March 25, 2010
TRANSLATION: CSPC staff present a webinar on the Consumer Product Safety Improvement Act (CPSIA.)
2012 Safety Academy: Introductions

September 20, 2012
CPSC’s chairman and commissioners and the director of CPSC’s Office of Education, Global Outreach and Small Business Ombudsman welcome participants to the agency’s first Safety Academy.
CPSC Public Workshop: Human and Environmental Exposure Assessment of Nanomaterials, Part 1

February 24, 2009
The workshop provided an open forum to facilitate effective communication among stakeholders about progress achieved in the Human and Environmental Exposure Assessment research category of the NNI's Strategy for Nanotechnology-Related Environmental, Health, and Safety (EHS) Research (PDF), and about the path forward for addressing research needs in this category.
eFiling Alpha Pilot

February 25, 2016
A demo of the eFiling Product Registry (February 25th 2016)
Tour Our Product Testing Lab

December 16, 2011
For a recall to happen, a product needs to be found to be unsafe. But exactly what does that mean? Here's an inside view. Meet the scientists. See some of the tests. Think about these tests when you buy and use consumer products.