Name of product:
Pickens Flip Up Towel Grab Bars
Hazard:

The product can break, if the towel bar is used to provide bodily support, posing fall and injury hazards.

Remedy:
Refund
Replace
Recall date:
May 5, 2021
Units:

About 330 (In addition, about 5 were sold in Canada)

Consumer Contact:

Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on “Returns” at the bottom of the home page, and then on “Product Recall” near the top of page for more information.

Recall Details

In Conjunction With:
Description:

This recall involves the Pickens Flip Up Towel Grab Bar, which has a straight bar designed for hanging towels and a curved grab bar designed for bodily support.  The towel bar can be folded up vertically when not in use.  The product was sold in brushed stainless steel and polished stainless steel finishes.  SKU number 920115 is printed on the product purchase receipts and email order confirmations.

 
Remedy:

Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.

Incidents/Injuries:

Signature Hardware has received 13 reports of the towel bar and grab bar detaching or partially detaching from each other, including two reports that consumers fell.

Sold At:

Online at www.signaturehardware.com, Amazon.com, and build.com from May 2012 through October 2020 for about $140. 

Importer(s):

Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.

Manufactured In:
China
Recall number:
21-126
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.